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Help Center

Answers to the most common questions about One Dollar Kicks.

How does One Dollar Kicks work?

Buy credits, use them to enter drops for hyped sneakers. Each entry costs a set number of credits. When a drop closes, a winner is drawn at random from all entries.

How do I get credits?

Purchase a credit package on the Buy Credits page. Credits are added to your account instantly after payment is confirmed.

Is there a free way to enter?

Yes. You can mail in a free entry for any active drop. Download the entry form, fill it out by hand, and mail it to our address before the drop closes.

How are winners chosen?

Winners are selected using a verifiably random draw from all valid entries once the drop closes. Each credit entry counts as one entry ticket.

How will I know if I win?

You will receive an email at the address on your account. Wins also appear in your Dashboard under the Wins tab.

How long does shipping take?

Winning pairs are shipped within 3–5 business days of identity verification. Domestic delivery typically takes 5–10 business days.

Can I get a refund on credits?

Credits are non-refundable once purchased, except where required by law. Unused credits remain on your account indefinitely.

Can I enter multiple times?

Yes, up to the per-user maximum listed on each drop. More entries means more chances to win, but every entry has an equal chance.

What countries are eligible?

Currently open to legal US residents 18 or older. International support is coming soon.

How do I contact support?

Visit our Contact Us page or email support@onedollarkicks.com. We respond within 1–2 business days.

Still need help?

Reach out at support@onedollarkicks.com or use our Contact Us page.